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I had a great experience with Ernest-Brooks International, and Jed was especially helpful throughout the process. He was professional, responsive, and made everything feel smooth and straightforward. I really appreciate his support and would happily recommend him.

Jed was outstanding throughout my rental search. He was highly responsive, always quick to answer questions and provide updates, which made the whole process smooth and stress-free. Jed took the time to understand my requirements and worked hard to find suitable options, offering excellent advice and support at every stage. His professionalism, communication, and dedication provided real value and made a significant difference to my experience. I would highly recommend Jed to anyone looking for a reliable and knowledgeable lettings consultant. Thanks Oscar

Jed has been excellent throughout the entire renting process. He secured us our new flat and was very helpful and friendly throughout. Jed and EBI have been exceptional! If you are looking for a letting company in London look no further than EBI.

Archana has been an amazing agent to work with. She consistently follows up, keeps me informed, and provides valuable insights into the market. As a developer, having someone as proactive and knowledgeable as Archana has made the process much easier on my side, and I look forward to continuing to build our working relationship. She is always easy to reach and responds to any questions promptly and efficiently. Her professionalism, responsiveness, and dedication have been greatly appreciated throughout our collaboration

I don’t usually write reviews but my m experience with Ernest- Brooks was nothing short of fantastic. I have to credit one of their agents, Archana, who delivered an outstanding service through her help and guidance in finding me a property. She was extremely professional, had a wealth of knowledge about the property and was able to answer all of my questions. I particularly liked that she was always easy to contact and had a kind manner at all times, which makes a huge difference to something that could have been incredibly stressful. Thank you for making this a seamless and enjoyable experience, I look forward to working with you and the team in the future.

We got to work with Archana and were impressed with the constant and clear channels of communication throughout our search. Archana was professional and friendly yet informed us of every stage of the process. Would highly recommend working with Archana and Ernest Brooks International.

I rent a flat from Ernest Brooks since October 2025 and everything from the visit to the application process with Nikita Laurent has been perfect. They handled very well the relationship with my landlord with great professionalism and outstanding upholding of the law on every side with care. As a renter I strongly recommend them.

Ernest Brooks International have been managing my apartment in Arena Tower, Canary Wharf and the service has been excellent, they took over from another agent who I felt were overcharging on maintenance and underdelivering on service, They secured a strong tenant at a good rent and have handled everything professionally since. Very reliable London property management company.

I recently had the pleasure of working with Jed Matthews at Ernest Brooks International (EBI) and I couldn’t be more impressed. For a Junior Sales Consultant, Jed operates with the professionalism and confidence of someone well beyond his level — this young man has a very bright future ahead of him. Jed took the time to truly understand what I was looking for and found a property perfectly suited to my needs. He handled all the documentation efficiently, kept me informed every step of the way, and was incredibly fast and responsive whenever I had a question or needed something actioned. It’s clear to see why EBI are award-winning — with people like Jed on their team, you’re in very capable hands. His competence, attention to detail, and genuine willingness to go the extra mile made the whole experience seamless. I would wholeheartedly recommend Jed and the team at EBI to anyone looking for property in London. I’ll absolutely be coming back to him for any future property needs.

I have had a great experience so far working with Jasmine on my property purchase! She has been so prompt and helpful. Would recommend her and EBI to anyone looking!

I had a great experience working with Jasmine. She is professional, responsive, and really took the time to understand what I was looking for. Thanks to her knowledge and dedication, I was able to find a property that suited my needs perfectly. I would highly recommend her service to anyone looking for a reliable and helpful estate agent.

We had a terrible situation with another central London agent who took our holding deposit but didn’t actually have the flat available. Thankfully we came across Nikita at EBI who madre whole process has been smooth and stress free since fining new flat for us. Best agent we’ve used in London.

I rented a home in Limehouse with Ernest Brooks. Referencing was quick, contracts handled efficiently and check-in smooth. A minor repair after move-in as door wouldn’t lock on the balcony, was sorted without any fuss or agg to our diary. Friendly team and good communication.

We initially received a letter from Craig Kelly about a buyer looking in the area. We took a chance and called spoke first with Elliot then Craig’s sales team. Four viewings in the first week an offer the following week. Total process about three months. They achieved what other agents could not. Very grateful to the whole team.

We’ve purchased two new homes in South East London via seminar in  Hong Kong and were referred to EBI by a friend in HK also. Elliot arranged everything from furniture packages to snagging. Within a few days of completion, both units were furnished and tenants were secured, almost no void period. A huge comfort when managing property from overseas. If you want a London agent who handles everything end to end and is reachable WhatsApp any time, speak to them.

I’ve trusted EBI with several properties over the years, including my old family houseas well as a number of London flats. Elliot, Craig and Oliver have never failed to support me in all teams, always responsive and proactive. Being a long-term client definitely comes with benefits. Highly recommended ebi to all.

Excellent experience renting in Canary Wharf. Nikita handled the viewing and offer smoothly, and Linda took care of the paperwork without any fuss. Straightforward, efficient and property management has been spot on so far. No complaints at all.

I rented a flat in central London over the summer and had such a great experience with the agency. Everything went so smoothly from start to finish. I want to give a special mention to Nikita Laurent, who was absolutely fantastic throughout the whole process. Nikita was professional, friendly, and always quick to respond. The move-in was handled perfectly and the flat was spotless when I arrived. She really took care of every detail and made what could have been a stressful process from a long distance completely effortless. I’m so grateful for the outstanding service and would definitely recommend both the agency and Nikita to anyone looking to rent in London.

I was recommended Ernest brooks international by a friend. Elliot and his team helped me buy and rent my flat in London. They arranged everything quickly furniture, check in and tenant found in only a few days. Very professional, good communication, and I feel safe to trust them with my property.

We just completed on a two new homes, a 2 bed and a 1 bed flat in Brent Cross Town and were referred to Elliot Rainbow at Ernest Brooks international by a friend in Hong Kong who also uses them for rental services. Elliot arranged everything from a full furniture pack to a completion snagging service. Within 3 days of the handover the flats were furnished and tenants had already to move in, we had next to no void period at all which we were the whole process was seamless the rental team handled everything with speed and professionalism and Elliot made sure every detail was taken care of. We honestly can’t rate Ernest Brooks International highly enough. It’s a huge relief to know that whatever we need will just get done es[ecially when your based in Hong Kong and away from the flat and market you need that reassurance. Highly recommended if you’re looking for a reliable London letting agent who can manage rentals end-to-end and be on the phone anytime you need them from WeChat or Whatsapp at any hours.Thank you.