Senior Property Manager

Job Description

An award winning international property consultancy, offering specialist real estate services for owners, occupiers or investors within the UK property markets. With offices across London and four international branches, we can ensure maximum exposure for our clients properties and assets, allowing us to provide an unrivalled service based on honest and direct industry knowledge. With our forward thinking marketing strategy, we help our clients make informed and guided decisions regarding their investment goals.

Responsibilities

Responsibilities for a Senior Property Manager

Handle all tenant enquiries and requests relating to maintenance, contracts and utilities
Generate monthly invoices to commercial tenants
Organise and co-ordinate maintenance tasks as they arise
Ensure all required safety certifications are up to date including EICRs, EPCs and gas safety checks
Book and conduct property inspections
Liaise with landlord and tenants to ensure all needs are met and standards upheld
Manage tenancy deposits and resolve rent arrear queries
Draft and deliver new tenancy agreements and tenancy extensions
Support tenants’ on moving in day (check in) and moving out/contract end date (check out) procedures

Essential Skills for this role

A minimum of 3 years’ experience in a property manager role
Ability to manage time sensitive and high volume workloads
Ability to manage a 150 property portfolio
Skilled at working under own initiative
Assisting your team with questions and morning meetings
Excellent communication skills and the ability to maintain good working relationships with tenants, agents and contractors

Required Skills

Familiarity with FAA regulations is advantageous
Strong desire to succeed
Exceptional customer service skills

Preferred Skills

Able to analyze and problem solve in a fast-paced environment
Strong organizational and communication skills
Provide accurate price quoting to brokers and direct customers in a timely manner
Field high number of calls and emails and produce quotes in an expedited fashion

Soft Skills

Maintain an accurate customer and broker database
Foster & nurture relationships with customers & industry personnel to promote goodwill & generate new business
Consistently meeting or exceeding objectives each month by meeting key performance indicators and sales targets
Ability to work independently and within the team
Spanish language is advantageous
Computer literate and experience with Aviation software

Qualifications

Minimum of 2-year proven experience in a sales environment (charter sales – operator/broker) or similar role