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I recently sold my flat and had a fantastic experience with EBI from start to finish. Craig Kelly was always quick to respond and kept me updated throughout the process. Thank you very much!

Since I’m based overseas, it’s crucial that the property’s managing agent demonstrates consistent reliability and a high level of accountability.   Ernest & Brooks was able to show that they met the standards of reliability and responsibility I required. I first connected with Elliot Rainbow who provided valuable support with furniture selection and installation. Oliver Gates then secured a tenant for me promptly and efficiently. Murat Kaya assisted with key collection and now serves as the designated property manager. Each of them has demonstrated professionalism and a high level of efficiency throughout the process. Thanks very much and highly recommend!

From start to finish, hands down, the most impeccable service from Ernest-Brooks. I feel privileged to be a client and recommend them to everyone I know. Thank you Ernest-Brooks, you made what could be a somewhat stressful situation, enjoyable and smooth sailing. 5 stars isn’t a high enough rating. Thanks so much - we are so grateful.

Although my property purchase is still in the early stages, awaiting the sales memorandum, I wanted to highlight the exceptional service I've received from Jasmine Clayton so far. She's been extremely helpful, prompt in her responses. Her professionalism and communication have been greatly appreciated – a great start to what promises to be a smooth transaction!

I’m new to renting out property in the UK and earnest guided me through every step. When I bought a new home in Brent, I met Oliver gates in HK who personally took care of everything and then worked with Habib – from furnishing the flat and installing blinds to finding a tenant and setting up landlord insurance. They also handled all the paperwork with no hassle at all. Zero stress for me. Highly recommend if you want a seamless and hands-off experience.

Sold a property through Ernest brooks and was so impressed with the service I ended up instructing them to manage another flat I rent out. I’ve recommended them to friends already.

Rented through Ahmed at EBI and they were great from start to finish. The check-in was smooth, flat was spotless. I’ve dealt with a few agents before and this is the first time I’ve genuinely felt looked after. Also special thanks to Phoebe who always replies quickly and is super helpful propty manager!!!

As a landlord based overseas, I rely heavily on having a trustworthy agent on the ground. EBI – Oli and Elliot have exceeded expectations they explained everything clearly when we met, found a quality tenant quickly (coming from another agency) and handled all compliance and tax issues without hassle. I get regular updates and I never feel out of the loop. Highly recommended if you want a hands-off, reliable service cheers guys.

Humphrey offered first class service. What a guy and what an amazing place. Couldn’t have done it without him. And he’s offering to take us down to watched Fulham FC play on the weekend! Can’t wait. COYW

In a world where would be lost and confused, Humphrey is an asset to the property industry! Goes above and beyond and brilliant and what he does. Highly recommend!!!!!!

Great service… especially impressed with Humphrey Fulford, who was able to get the sale across the line, without any issues. Happy to recommend them to anyone. Thanks.

We rented a flat from Fady last year and now we are buying it from Craig Kelly we have been tenants for a year and worked with property management who were nice and supportive not that we had much issue but now we are buying our flat so working with sales. Both teams have been so good and easy to deal with. Thanks guys.

I met Oli in Hong Kong with my father, moved one to EBI management and another flat Oli let in under a week, its been really good so far. The service is professional, well priced and I can get anyone on the phone quickly.

we had a great experience, especially with Jasmine, who was extremely friendly and helpful throughout the entire process - thanks Jasmine!

Nikita Laurent was super helpful and friendly. She identified an apartment that would suit our needs - before it had even been listed online! - and we liked the property so much that we put in an offer that same day. Nikita worked over the weekend to get our offer through and accepted. The process of referencing thereafter was smooth and she was always available to answer any questions we had. We can’t wait to move in!