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Fees & Terms For Tenants


As recognised members of the Property Ombudsman and National Approved Letting schemes, we comply fully with industry regulations in regard to tenant fees. This helps to ensure that all charges are a fair reflection of the work we do on your behalf.

As respected property consultants, we also provide clear information on the fees we charge. For a breakdown of each charge, please read on. If there is anything you don’t understand or would like to discuss, please contact us.

Tenant Fees


Administration fee: £249.00 (exc VAT) per applicant 

This is a fixed fee that covers a long list of duties; these may vary in line with the nature of each tenancy. Duties could include the following:

  • Negotiating and drawing up your contract
  • Referencing, identity and credit checks. If you have a guarantor, then they will also be subject to checks


6 Weeks Deposit

8 Weeks Deposit - (Applies to students only)


Renewal fee: £249.00 (exc VAT) per applicant 

Renewals usually occur after one year, but this will depend on the terms of your contract. The process may involve - but is not limited to - the following:

  • Negotiating rent changes
  • Liaising with you and your landlord over changes in terms or conditions
  • Drafting your new agreement

Please note: These charges apply to each and every tenancy renewal. 

Change Of Occupancy

Change of occupancy: £249.00 (exc VAT) per applicant 

Duties may include:

  • Negotiating and drawing up the new agreement
  • Revising or updating terms of agreement
  • Reference checks

Professional Cleaning

Inventory &
Check In

Unfurnished Furnished
Studio £175.00 £195.00
1 Bed £185.00 £205.00
2 Bed £195.00 £215.00
3 Bed £205.00 £225.00
4 Bed £215.00 £235.00

*All prices are subject to VAT

Only to be charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy.


Check-out fees

Check Out

Unfurnished Furnished
Studio £155.00 £165.00
1 Bed £155.00 £165.00
2 Bed £185.00 £195.00
3 Bed £195.00 £205.00
4 Bed £225.00 £255.00

*All prices are subject to VAT

Our check-out duties include:

  • Having an inventory clerk meet with you at the property
  • Walking through the property with you and discussing how its condition compares at the start and end of your tenancy. This whole process takes around one hour

Please note: As the tenant, you have a right to request changes to your inventory report. To do so, please contact us within 10 days of receiving the document. 

Early Termination Fee

Cost of the new Inventory and Check in

Breach Of Tenancy Agreement Fee

£30.00 (exc VAT)

  • Draw up letter relating to the breach of the tenancy agreement
  • Post letter to the tenant

Returned Payment Fee

£30.00 (exc VAT)

  • Covers any bank charges Ernest-Brooks International may receive

Free valuation Call us for further information about selling or letting your property on 0203 621 8881

'Very helpful, thorough, competent and extremely professional property consultants. Big thanks to Jason Ung who was my designated go-to guy for all my queries. Hassle-free and very coordinated as far as processes are concerned. Would recommend them to everyone'

Mr Aziz

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'I feel externally lucky to have met with Elliot Rainbow from Ernest-Brooks, he is prompt efficient and reliable. I have now recentaly sold two flats with him both in the Stratford area of London which was investment purchase.'

Mr Pierre

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'Fantastic service from Jack Wylie, Canary Wharf. Not only was Jack very accommodating when arranging viewings at very short notice, but he has since gone out of his way to provide assistance outside of typical working hours. Jack’s continuing help up to and beyond the point of agreeing a sale has been both incredibly helpful and greatly appreciated. Thoroughly recommended!'

M Holloway

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'Would highly recommend Will for all of your property needs! He took me to view a couple of properties in Stratford and Canary Wharf. He was extremely professional and his knowledge was second to none. He gave excellent investment advice and answered all of my questions! Thanks Will!'

L Rex

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'Great estate agents providing reassurnace and quality service every step of the way. Over the course of the sale of my property which became challenging at points Kieran and Elliot proved time and time again to be the best local agent in the area. Me and my partner will be definitely recommending Ernest - Brooks in the future.'

S Moose

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'Mark Ross was amazing through the whole process of buying an apartment. He kept me informed at all times what was happening and pushed on my behalf to the mortgage advisors and solicitors. Definitely recommend going through Mark on a purchase.'

K Tailer

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'Ernest-Brooks is a very professional company. We really had a great issue with selling our off-plan apartment and time was running and because of Elliot in Ernest Brooks, they managed to find the buyer in time and saved our 100k advance payment investment. Well done Elliot. Many thanks and will always remember you and your professional attitude. Cheers'

H Younus

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'Mr Wylie I I really appreciate your efforts and wish if you could communicate my heartfelt gratitude to Mr. Rainbow and Mr. Rutkowski as well'

Mr Singh

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